Oh and if you’re curious about my company, or in the mood for insane mozzarella sticks, come visit bigstickwillys. After working at the Harvard Negotiation Project, authors Douglas Stone, Bruce Patton, and Sheila Heen have found a way to make these conversations less. I know from firsthand experience that when there's a disagreement between co-workers it can be difficult to bring things up but this book will help you figure out how to navigate that type of minefield and manage strong emotions not only yours but also the person that you’re trying to speak with. Difficult Conversations promises to help you manage your feelings, emphathize, avoid the blame game and really listen. It helps you with learning how to raise tough issues without triggering defensiveness. Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for. It helps you gain a better perspective of the other person‘s point of view. This book teaches you how to decipher the underlying structure of the difficult conversation and will help you interpret the significance of what the other person is trying to say. Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a proven step-by-step. The 10th-anniversary edition of the New York Times business bestseller-now updated with Answers to Ten Questions People Ask We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. difficult conversations into learning conversations by helping you. In the past I’ve never really known how to approach a conversation like that but I knew I understood the importance of it so in order to help me take that step and get over that fear of the unknown I grabbed the book - "Difficult Conversations: How To Discuss What Matters Most" Build a more complex self-image to maintain my balance better. In this instance one of the main issues that I’ve been dealing with is how to have that 'difficult conversation' whether that be with a coworker, business partner or perhaps even somebody within your family.there are inevitable times when you have to have that difficult conversation with someone and it pays off to be prepared. Whenever I'm dealing with an obstacle that I need to get through I typically look to a book to help me understand and put things into perspective. Book: Difficult Conversations by Douglas Stone, Bruce Patton, and Sheila Heen Reviewer: Bobby Powers My Thoughts: 9 of 10 Stone, Patton, and Heen spent 15 years researching communication as part of the Harvard Negotiation Project.
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